Bradford Networks Rapid Threat Response

Bradford Networks Hardware Upgrade Service
Ensuring a smooth transition with minimal service interruption

Hardware Upgrade Service

Bradford Networks Products
Bradford Networks Hardware Upgrade Service
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Overview:

Get the most out of your Network Sentry solution with an upgrade to the new state-of-the-art appliance. Expert migration services by Bradford Network’s experienced Service Engineers take the burden off your IT staff, ensuring a smooth transition with minimal service interruption.

Why upgrade?
Your organization is ready for an upgrade when your appliance is at end-of-life (EOL) or under-capacity. The Hardware Upgrade Service will benefit network and security administrators, network managers and IT staff by:

  • Converting end-of-life hardware to the new hardware
  • Improving appliance capacity (memory and storage)
  • Improving overall system performance
  • Leveraging new technologies (services and security)

Bradford Networks’ Hardware Upgrade Service deliverables include the following:

  • Statement of Work (SOW)
  • Dedicated, professional service time (in 4-hour increments as needed) to complete the following:
    • Pre-upgrade
    • Upgrade
    • Post-upgrade validation

Statement of Work: To plan the project, Bradford Networks’ Project Manager works with the customer to create an SOW that documents the stakeholders, requirements, process, deliverables and schedule for the upgrade session.

Pre-Upgrade: The Service Engineer works with the customer to collect information about the existing configuration, including current wired and wireless access and control scenarios. The customer (with the assistance of the Service Engineer) must perform the pre-upgrade tasks noted in the SOW.

4-STEP SERVICE DELIVERY

  1. Statement of Work
    • Identify stakeholders
    • Define objectives
    • Establish project plan
  2. Pre-upgrade
    • Detail current functionality (wired and wireless access and control scenarios)
    • Prepare site for new appliance(s)
  3. Upgrade Session
    • Back up current configurations, profiles and data
    • Install new appliance
    • Restore backup configurations and data
  4. Post-upgrade
    • Validate system operation, functionality and user experience

Upgrade Session:

  • Back up current database and configuration files
  • Install new appliance(s)
  • Restore and validate backup configurations and data

Post-Upgrade: The Service Engineer and customer will validate the upgraded system’s operation, including previous security policies, profiles, scheduled tasks and general user experience.

Hardware Upgrade Service
Challenges Benefits Deliverables
Upgrading Network Sentry without production interruptions Improved system performance A Statement of Work that details the work to be performed
IT staff resources for performing upgrade Minimal impact on production network Service time including upgrade preparation (customer), the upgrade and system validation
IT staff staying current with latest Network Sentry features Same functionality as before upgrade  
  Performed remotely or on site as required  
  New virtual appliance can be prepared prior to the upgrade session  
  Leverage the full range of Network Sentry’s features and capabilities  

Bradford Networks Products
Bradford Networks Hardware Upgrade Service
Bradford Networks Hardware Upgrade Service Call us for Pricing! Get a Quote!